Customer reviews of Chandlers Ford Car and Van Centre

By Steve H on 27 July 2017 | Verified purchase

I recently purchased a Ford Kuga from Chandlers Ford Car Centre. The car itself was an excellent example in excellent condition for the age and very well priced. From the outset Andrew was friendly and approachable and nothing was too much bother. He made great effort to ensure the car was ready for me to collect asap as I was without a vehicle and needed it for traveling to a wedding in the next few days. There were a few niggles but these were dealt with quickly and again nothing was too much bother to ensure I was happy and satisfied. In my previous experience it is rare to find a car dealer who is upfront and honest and who genuinely is looking to provide good quality used vehicles at a value price and willing to go that extra mile in customer service. I would fully recommend any person to go see Andrew Hill at Chandlers Ford Car Centre if your in the market for a change of vehicle.

Reply from Chandlers Ford Car and Van Centre on 29/07/17

Steve, Thank you so much for your in depth positive review, i know we had a problem to start with and I thank you also for your patience in me resolving the matter, I always get there in the end and I am now pleased that you can enjoy your new car. So once again thank you as your review means a great deal to me and to my business Regards Andrew

By Dane P on 26 July 2017 | Verified purchase

I have bought three cars over the years from Chandlers Ford Car Centre and have had brilliant service on every occasion. It is a family run business which offers a range of previously owned cars from high spec, high end, to very affordable family cars. Any of my requests for additional help or advice have always been dealt with in a timely and professional manner.

By John K on 02 July 2017 | Verified purchase

Brilliant little car and the service from Mick was excellent. Engine bay and outside of car spotless but disappointed with the valet still muddy footprints on rear seats. Didn't notice mud until we drove vehicle home and then cleaned the inside ourselves and front seat needed upholstery cleaner.

Reply from Chandlers Ford Car and Van Centre on 03/07/17

Hi John, I'm pleased to see you were happy with the service Mick provided and you are enjoying your new car. Obviously i wasn't happy to read that your car wasn't as clean as it should of been when you came to pick it up, i will look in to what went wrong but thank you for letting me know as I can make sure it doesn't happen again, please also let me know if you would like us to clean the car inside and I will sort it out immediately for you. Kind Regards Andrew Hill ... Director

By Eliza T on 01 July 2017 | Verified purchase

Excellent customer service. Everything went extremely smoothly Andrew dealt with me very nice guy. Highly recommended

Reply from Chandlers Ford Car and Van Centre on 03/07/17

Hi Eliza, Thank you so much for your positive review, it's always very much appreciated and I hope you are enjoying your new car. Best Wishes Andrew

By Lisa L on 19 June 2017 | Verified purchase

Great customer service, smooth and quick transition

By Daniel P on 14 June 2017 | Verified purchase

This is a very welcoming company that found the correct car for me. They gave me mot and full service the same day ready for me to collect next day. Made buying a car very simple and effortless.

By Lucille R on 03 June 2017 | Verified purchase

Fabulous service from Andrew and Mick,I am delighted with my car and can thoroughly recommend Chandlers Ford Car Centre,from collecting me from the station to ensuring that the car had enough fuel for my journey home I would not hesitate to buy from them again,highly recommended sellers.

By Mark W on 14 March 2017 | Verified purchase

My dealings with Mick at the Chandlers Ford Car centre were friendly and professional; Mick gave me plenty of advice whilst I went about the business of buying my VW Golf. Very much appreciated the extra help provided when completing all the documents once the deal was finalised. The undercover showroom was a real plus. My Wife and I would recommend Mick and the Chandlers Ford Car centre to our friends in the future.

By Rosemary C on 01 March 2017 | Verified purchase

Buying from Chandlers Ford has been a delightful experience and I thoroughly recommend anybody looking for a great value car to seriously consider buying from this excellent company, Make sure you ask for "Mick" lovely guy and very easy to deal with. We are very happy with our purchase, very happy indeed Rosemary & Neil Carter Horley Surrey

Reply from Chandlers Ford Car and Van Centre on 02/03/17

Dear Mr and Mrs Carter, Than you so much for your great review, i'm so pleased you were not only happy with your new car but also the service we provide. Mick is a lovely guy and a great asset to my business so its good to hear that you were happy and felt at ease. Thank you once again Andrew Hill .... Director

By Matthew B on 03 February 2017 | Verified purchase

Immaculate stock of cars and made me choosing mine very difficult. Great friendly service, purchased very nice example car from them. They were very respectful regarding my old old part exchange vehicle. Would definitely recommend. Happy customer.

Reply from Chandlers Ford Car and Van Centre on 05/02/17

Thanks Matt for your positive review, it always means a lot to us that you were happy with our service. Mick and I had a laugh reference your part exchange comment !!!! Once again, thanks Matt. Andrew Hill