Customer reviews of Chandlers Ford Car and Van Centre

By Lee E on 22 September 2017 | Verified purchase

Salesman was very friendly and helpful. Made us feel very welcome and comfortable. Excellent

Reply from Chandlers Ford Car and Van Centre on 26/09/17

Hi Lee, Thank you for your positive feedback, as always it's very much appreciated. Andrew Hill .... Director

By Reg B on 13 September 2017 | Verified purchase

this dealer is first class,from intial enquiry until completion

By Graham S on 09 September 2017 | Verified purchase

Excellent service without being hassled. Any quibble we had was dealt with quickly and efficiently.

Reply from Chandlers Ford Car and Van Centre on 12/09/17

Graham, Thank you for your positive review and I was pleased to read that you were happy with the service that we provided Kind Regards Andrew Hill .... Director

By Kevin H on 09 August 2017 | Verified purchase

Excellent service from a very friendly and professional salesman, I would gladly deal with them again

Reply from Chandlers Ford Car and Van Centre on 12/09/17

Kevin, I appreciate you taking the time to write a positive review, i'm pleased you were happy with the service Kind Regards Andrew Hill .... Director

By Chris W on 28 July 2017 | Verified purchase

Good friendly service. I much appreciated their policy of being left alone with the vehicle and for the car to sell itself, I was even permitted to test drive the car unaccompanied. Would recommend.

Reply from Chandlers Ford Car and Van Centre on 29/07/17

Thank you so much for your feedback and I'm very pleased that you were happy with our service. Regards Andrew Hill

By Steve H on 27 July 2017 | Verified purchase

I recently purchased a Ford Kuga from Chandlers Ford Car Centre. The car itself was an excellent example in excellent condition for the age and very well priced. From the outset Andrew was friendly and approachable and nothing was too much bother. He made great effort to ensure the car was ready for me to collect asap as I was without a vehicle and needed it for traveling to a wedding in the next few days. There were a few niggles but these were dealt with quickly and again nothing was too much bother to ensure I was happy and satisfied. In my previous experience it is rare to find a car dealer who is upfront and honest and who genuinely is looking to provide good quality used vehicles at a value price and willing to go that extra mile in customer service. I would fully recommend any person to go see Andrew Hill at Chandlers Ford Car Centre if your in the market for a change of vehicle.

Reply from Chandlers Ford Car and Van Centre on 29/07/17

Steve, Thank you so much for your in depth positive review, i know we had a problem to start with and I thank you also for your patience in me resolving the matter, I always get there in the end and I am now pleased that you can enjoy your new car. So once again thank you as your review means a great deal to me and to my business Regards Andrew

By Dane P on 26 July 2017 | Verified purchase

I have bought three cars over the years from Chandlers Ford Car Centre and have had brilliant service on every occasion. It is a family run business which offers a range of previously owned cars from high spec, high end, to very affordable family cars. Any of my requests for additional help or advice have always been dealt with in a timely and professional manner.

By John K on 02 July 2017 | Verified purchase

Brilliant little car and the service from Mick was excellent. Engine bay and outside of car spotless but disappointed with the valet still muddy footprints on rear seats. Didn't notice mud until we drove vehicle home and then cleaned the inside ourselves and front seat needed upholstery cleaner.

Reply from Chandlers Ford Car and Van Centre on 03/07/17

Hi John, I'm pleased to see you were happy with the service Mick provided and you are enjoying your new car. Obviously i wasn't happy to read that your car wasn't as clean as it should of been when you came to pick it up, i will look in to what went wrong but thank you for letting me know as I can make sure it doesn't happen again, please also let me know if you would like us to clean the car inside and I will sort it out immediately for you. Kind Regards Andrew Hill ... Director

By Eliza T on 01 July 2017 | Verified purchase

Excellent customer service. Everything went extremely smoothly Andrew dealt with me very nice guy. Highly recommended

Reply from Chandlers Ford Car and Van Centre on 03/07/17

Hi Eliza, Thank you so much for your positive review, it's always very much appreciated and I hope you are enjoying your new car. Best Wishes Andrew

By Daniel P on 14 June 2017 | Verified purchase

This is a very welcoming company that found the correct car for me. They gave me mot and full service the same day ready for me to collect next day. Made buying a car very simple and effortless.