Customer reviews of Chandlers Ford Car and Van Centre

By Bob I on 24 June 2018 | Verified purchase

I Bought a fiat Doblo from them and the support and help i received was excellent. Not only did they ensure that the van was MOT'ed but they helped me out a lot with a few niggly bits and pieces. They were very friendly and very helpful, nothing was a problem for them to sort for me. A great company, which can't be said about all used van sales companies. I will certainly be giving them a call again should I need another van.

Reply from Chandlers Ford Car and Van Centre on 26/06/18

Thanks Bob for your positive review, it's always very appreciated when my customers take the time to tell us that we've done a good job. Regards Andrew

By George D on 03 June 2018 | Verified purchase

Great dealership, friendly service and made me feel very welcome and conformable, couldn't do enough to help. Would recommend and use again 100%

Reply from Chandlers Ford Car and Van Centre on 04/06/18

Thank you George for your positive review, we try our best to look after every single customer and I am pleased you were well looked after, Regards Andrew

By Chris W on 28 May 2018 | Verified purchase

A first class service from start to finish, M ( general manager) was most helpful and did everything he could to help me get what I wanted, nothing was to much trouble and was carried out with good humour and in a very friendly and trustworthy way

Reply from Chandlers Ford Car and Van Centre on 29/05/18

Hi Chris, Thank you for taking the time to write a positive review and i'm very pleased you were happy with the service you received from Mick. Kind Regards Andrew Hill .... Director

By Marcus D on 17 April 2018 | Verified purchase

They turned what is often a very unpleasant experience into one that actually made me feel valued as a customer. Absolutely no pressure to purchase and free to spend as much time looking over the vehicles. All questions were answered and backed up with paperwork. My daughter and I left very happy with our Nissan Navara. Thanks guys.

Reply from Chandlers Ford Car and Van Centre on 18/04/18

Thank you Marcus, I am very pleased you were happy with the service you received and thank you also for taking the time to write a review Regards Andrew

By David B on 16 April 2018 | Verified purchase

What an absolute pleasure to do business with. From the moment I went to have a look at the vehicle to the way I was treated after the purchase has been second to none. An honest business with very friendly personnel working there. I would recommend to anyone to use this car dealership. Absolute pleasure. Many thanks.

Reply from Chandlers Ford Car and Van Centre on 18/04/18

David, thank you for your positive review and i'm pleased you were happy with the way you were dealt with. Regards Andrew

By David L on 20 February 2018 | Verified purchase

The car centre was very professional, at no time was I pressured into a sale, I was given time alone to look over the car, all in all a very good experience.

Reply from Chandlers Ford Car and Van Centre on 11/04/18

David, Thank you so much for your review and i'm obviously pleased you had a good experience. Regards Andrew

By Russell H on 15 February 2018 | Verified purchase

I found a used van on auto trader and sent over an email request to chandlers ford car and van centre. Before 10am the next morning id had a call from Mick. He gave me all the details I needed. I said I would pop down to take a look at the van. When I arrived I was welcomed by Mick who passed me the keys and said he would leave me alone to check the van out. I wasn't disappointed! The vehicle was in top condition and I a shake of hands I agreed to purchase the vehicle. The turn around was very swift and I collected my van today. It was spotlessly clean inside and out and ready to go when I arrived. After finalising the last of the paperwork with Andy, i drove away very happy with my purchase! A very warm ,welcoming and friendly team made purchasing my second van a very pleasant experience. Thanks again guys!!

Reply from Chandlers Ford Car and Van Centre on 11/04/18

Russell, Sorry for the late reply but thank you so much for your great review, it really does mean a lot to know that you were happy with our overall service, Regards Andrew

By Philip S on 01 February 2018 | Verified purchase

Purchased a fiat van, from first contact to collecting the van the service was excellent,the guys can't do enough for you, if and when I change my van and also my car they will be the first ones I call

Reply from Chandlers Ford Car and Van Centre on 05/02/18

Phil, Thank you for your positive review and I am pleased you were happy with our service Regards Andrew

By James C on 03 January 2018 | Verified purchase

Couldn't be happier with the service we received at Chandler's Ford and the vehicle itself. The team went above and beyond to ensure that everything was in the best condition it could be—including replacing the cam belt and water pump for no extra cost. If I ever have to buy another van I'll be heading back here.

Reply from Chandlers Ford Car and Van Centre on 05/02/18

James, Thank you very much for your review, it always means alot to know i have happy customers Regards Andrew

By Stephen M on 04 December 2017 | Verified purchase

I dislike buying used cars. It's daunting, painful and tedious part of life and as soon as you step foot on a forecourt you are pounced upon and hit with questions. This is not the case here. We drove up and walked in and were greeted by a man who was polishing the back of a van and said just have a look, take your time and if you have any questions or want a test drive just ask. He turned his back and went back to his task. We came to look at a Seat Leon. It was immaculate and I did test drive it but I didn't buy it, that's the way I am. As I walked out and said thank you, he wished me well and hoped I'd find the car that I wanted. How many people would sat that after walking away? I saw other cars too and I did come back and bought it. After a week an engine warning light came on. I called them and straight away they'd booked it in for a diagnostic test and subsequently replaced the faulty parts, no cost to me whatsoever. This is how cars should be sold. Thank You.

Reply from Chandlers Ford Car and Van Centre on 06/12/17

Stephen, Thank you very much for your positive review and was delighted to read you were pleased with the service you received, sometimes you only know how good a business is when you have a problem and how that problem is dealt with which again you were pleased with so that's great Kind Regards Andrew Hill ..... Director